Privacy Policy

Labozon Scientific Inc. ("Labozon," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

Labozon Scientific Inc. ("Labozon," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.labozon.com (the "Website") and use our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

01 Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Full name
• Company name
• Job title
• Email address
• Phone number
• Shipping or billing information
• Messages submitted through contact forms or quote requests

B. Information Collected Automatically

When you visit our Website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed and time spent
• Referring website
• Approximate geographic location

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve Website functionality, analyze traffic, enhance user experience, and support marketing and analytics activities. You may disable cookies in your browser settings; however, some Website features may not function properly.

02 How We Use Your Information

Labozon Scientific Inc. may use collected information to:

• Respond to inquiries and quote requests
• Provide product information and customer support
• Improve Website performance and usability
• Monitor security and prevent misuse
• Send marketing communications (where permitted by law)
• Comply with legal and regulatory requirements

3. Website Usage

By using our Website, you agree to use it lawfully and appropriately. You may not:

• Attempt to gain unauthorized access to the Website
• Interfere with Website security
• Use the Website for fraudulent or unlawful activities

We reserve the right to restrict access if misuse is detected.

4. Social Media Integration

Our Website may contain links to social media platforms such as LinkedIn, Facebook, YouTube, X (formerly Twitter), and Instagram. These platforms may collect data according to their own privacy policies when you interact with them. Labozon Scientific Inc. is not responsible for the privacy practices of third-party social media websites. We encourage users to review the privacy policies of those platforms.

05 Sharing of Information

We may share your information with:

• Website hosting providers
• Analytics service providers
• Email communication platforms
• Legal authorities, when required by law

We do not sell personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take appropriate measures, no internet transmission is completely secure.

7. Data Retention

We retain personal information only as long as necessary to provide services, maintain business records, and comply with legal obligations.

08 Your Rights

Depending on applicable laws, you may have the right to request access to your personal information, request correction or deletion, and opt out of marketing communications. To exercise your rights, please contact us at info@labozon.com.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. International Users

If you access our Website from outside the United States, your information may be transferred and processed in the United States, where our company is headquartered.

11. Changes to This Policy

Labozon Scientific Inc. reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

13 Returns and Refunds

We strive to ensure your satisfaction with every purchase from Labozon Scientific Inc.

Return Eligibility: Items may be returned within 30 days of the delivery date. To be eligible for a return, products must be unused, in their original packaging, and in the same condition as received.

Non-Returnable Items: Certain items, such as custom-made or special-order products, perishable goods, and hazardous materials, are non-returnable. Please check the product description or contact us for clarification before purchasing.

Return Process: To initiate a return, please contact our customer service team at info@labozon.com to obtain a Return Merchandise Authorization (RMA) number. Returns submitted without an RMA number may not be accepted.

Shipping Costs for Returns: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 5–10 business days. Original shipping charges are non-refundable.

Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect item, please contact us immediately at info@labozon.com. We will arrange for a replacement or issue a full refund, including return shipping costs, at no extra charge.

14 Cookie Policy

This Cookie Policy explains how Labozon Scientific Inc. ("Labozon," "we," "us," or "our") uses cookies and similar tracking technologies on our Website. It is designed to be read in conjunction with our Privacy Policy above.

What are cookies?

Cookies are small data packages that are exchanged between your browser and our web server. Cookies can only store information provided by your browser.

How We Use Cookies

Depending on the intended use, cookies are either technically necessary or are used for statistical or marketing purposes. We use the following categories of cookies:

Required (Technically Necessary): These cookies enable the technical operation of the Website, including essential functions such as navigation and access to secure areas. Their use is based on our legitimate interest in providing a technically flawless and functional website.

Statistics: These cookies collect information about how websites are used, such as pages visited and time spent, to help us improve the attractiveness, content, and functionality of our Website. Their use requires your explicit consent.

Marketing: These cookies, often from external advertising companies, collect information about websites visited. This information may be used to deliver advertisements more relevant to you and your interests. Their use requires your explicit consent.

Your Choices and Consent

Cookie Banner: Upon your first visit, a cookie banner allows you to grant or deny consent for Statistics and Marketing cookies. Your consent is voluntary and can be revoked at any time through our cookie settings.

Browser Settings: You can configure your browser to prevent cookie storage and delete cookies at any time. Please note that disabling cookies may restrict Website functionality.

Withdrawing Consent: You can withdraw consent for Statistics and Marketing cookies at any time through our cookie settings. Withdrawal does not affect the lawfulness of processing performed before consent was withdrawn.

Data Storage and Further Information

For more information about data stored in cookies, their purposes, and storage duration, please refer to our detailed data protection information and the information provided in our cookie banner and settings tool.