Terms & Conditions

1. Introduction

Welcome to Labozon. These Terms and Conditions govern your access to and use of our website, products, and related services. By accessing or using this website, you agree to these terms. If you do not agree, please discontinue using the website.

In these terms, "Labozon," "we," "us," and "our" refer to the business operating this website. "You" and "your" refer to the visitor, customer, or organization using our website.

2. Products and Information

Labozon provides information about laboratory equipment, scientific instruments, accessories, and related products. We make reasonable efforts to keep product descriptions, images, specifications, and other information accurate and current.

Product images may differ from the actual product. Specifications, features, availability, and product configurations may change. Please confirm critical technical requirements with us before placing an order.

3. Product Selection and Intended Use

Customers are responsible for selecting equipment appropriate for their intended application, operating environment, capacity, and technical requirements. Please review the manufacturer's documentation and applicable safety instructions before using any product.

Laboratory equipment should be operated by appropriately trained personnel and in accordance with the relevant manufacturer's instructions, safety procedures, and applicable regulations.

4. Pricing and Quotations

Prices, where displayed, are provided for informational purposes and may be subject to change. Applicable taxes, shipping charges, installation fees, and other costs will be confirmed where relevant during the quotation or ordering process.

Quotations are subject to the validity period, product availability, and other conditions stated in the quotation. A quotation does not constitute a confirmed order unless accepted in accordance with the agreed purchasing process.

5. Orders and Order Confirmation

Product inquiries and quotation requests submitted through the website do not automatically constitute a confirmed purchase. Orders are subject to acceptance and confirmation by Labozon or the relevant seller.

Customers should verify product models, quantities, specifications, delivery details, and other order information before confirming a purchase. If an order cannot be fulfilled, we will communicate the relevant information to the customer.

6. Payment Terms

Payment methods, payment schedules, and applicable conditions will be communicated during the ordering or quotation process. Customers agree to follow the payment terms specified in their accepted quotation, purchase order, invoice, or other applicable agreement.

Orders may be delayed or placed on hold where required payments or purchasing documentation have not been received, subject to the applicable agreement and law.

7. Shipping and Delivery

Estimated delivery dates depend on product availability, order processing, shipping destination, and carrier arrangements. Any delivery timeline provided is an estimate unless expressly confirmed as a binding commitment.

Delivery charges, shipping responsibilities, and the handling of delays or damaged shipments will be governed by the applicable order terms and relevant law. Customers should report delivery issues promptly.

8. Warranty and After-Sales Support

Warranty coverage, duration, exclusions, and service arrangements depend on the specific product and its applicable manufacturer or seller warranty. Please request confirmation of warranty terms before purchase.

Any after-sales support, repairs, replacement, or maintenance will be subject to the applicable warranty, service agreement, product documentation, and applicable law.

9. Returns, Cancellations, and Refunds

Return eligibility, cancellation conditions, and refund procedures depend on the applicable sales agreement and product-specific policy. Certain products may have special return conditions because of their nature, configuration, installation, or handling requirements.

Please contact us before returning or cancelling an order to obtain instructions and confirmation of the applicable process. Nothing in these terms excludes rights that cannot legally be excluded.

10. Website Use

You agree to use this website lawfully and responsibly. You must not attempt to disrupt website operations, gain unauthorized access to systems, introduce malicious software, misuse forms, or submit misleading or fraudulent information.

We reserve the right to take appropriate action in response to misuse of the website, subject to applicable law.

11. Intellectual Property

Unless otherwise stated, website text, graphics, branding, design elements, and other content are owned by or licensed to the relevant rights holders. You may not reproduce, distribute, modify, or use protected content for commercial purposes without appropriate authorization.

Product names, logos, and trademarks belonging to third parties remain the property of their respective owners.

12. Privacy and Personal Information

Information submitted through our website may be used to respond to inquiries, prepare quotations, process orders, coordinate deliveries, and provide customer support, in accordance with our applicable privacy practices and legal obligations.

Please review our Privacy Policy to understand how personal information is collected, used, stored, and protected.

13. Third-Party Links

Our website may contain links to third-party websites or resources for additional information. These websites are operated independently, and Labozon does not necessarily control or endorse their content, policies, or services.

You access third-party websites at your own discretion and should review their applicable terms and privacy policies.

14. Limitation of Liability

To the extent permitted by applicable law, Labozon shall not be responsible for indirect or consequential losses arising from the use of this website or reliance on information provided through it.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. Any product-related claims remain subject to the applicable sales agreement and mandatory legal rights.

15. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our website, business practices, or legal requirements. Updated terms will be published on this page with a revised date where appropriate. Continued use of the website after changes take effect will be subject to the updated terms, to the extent permitted by applicable law.

16. Governing Law

These Terms and Conditions are subject to the laws applicable to the relevant Labozon operating entity and transaction. Any applicable jurisdiction or dispute resolution requirements should be specified in the relevant sales agreement or confirmed with Labozon.